In accordance with Article 10 of Law 34/2002, of July 11th, on the Information Society and Electronic Commerce Services, the following is the identification data of the company that owns the domain Swww.hotelfontereal.com:
The user is solely responsible for the use of the services, links and hypertext included on this website. HOTELIDER ACTIVIDADES TURISTICAS LDA. is not responsible for the illegitimate use that third parties may make of said material.
Nor HOTELIDER ACTIVIDADES TURISTICAS LDA. or any other party involved in the creation, production or supply of this website will be responsible for the damages, costs, losses or direct responsibilities nor the indirect or punitive unforeseen events that could occur due to the access or use of this website.
HOTELIDER ACTIVIDADES TURISTICAS LDA. does not guarantee the accuracy of the material contained on this website. Also, HOTELIDER ACTIVIDADES TURISTICAS LDA. will not be responsible for the damages or virus that could infect your computer or any other device of yours due to the use or download of any material on the website.
Any notification or contact should be addressed to the owner of the Website, which is HOTELIDER ACTIVIDADES TURISTICAS LDA
Address: RUA DUARTE PACHECO N 119 MONTE REAL, 2425-031 MONTE REAL
Registered in RNET 1618
Phone: +351 244 612 121 Email: olafontereal@spirithoteles.com
The intellectual property rights of this website are owned by HOTELIDER ACTIVIDADES TURISTICAS LDA, or by third parties with their authorization. Similarly, all registered trademarks or distinctive signs contained on the website are protected by law.
Unauthorized use of the information contained on the website, or unauthorized reproduction, distribution, commercialization or transformation, in whole or in part, of its contents, constitutes an infringement of the intellectual property rights of HOTELIDER ACTIVIDADES TURISTICAS LDA. Damage caused to intellectual and industrial property rights may result in the exercise of corresponding legal actions and, if applicable, the liabilities arising from such exercise.
The customer must evaluate the content, programs, information, and/or advice expressed on this website and make their own purchasing or contact decisions. We would like to reaffirm that we will take all appropriate security measures, according to the current state of the art, to prevent third parties from using the website fraudulently, but we cannot completely avoid the existence of certain risks.
Similarly, we will try to ensure that our content is accurate and unambiguous, avoiding typographical errors that may exist in our offers or services and, if we detect them, they will be modified as quickly as possible, notifying customers in case they have made a reservation with any errors.
HOTELIDER ACTIVIDADES TURISTICAS LDA cannot guarantee the absence of viruses or other elements on the website that may cause changes to your computer system. For this reason, and as we do everything in our power, we decline any contractual or non-contractual liability to users who use the website and suffer any kind of damage caused by computer viruses or other elements of any kind. The perpetrator will be the one responsible for the attack. If you detect any problem or illegitimate content on our website, please inform us.
Users who send any type of information to HOTELIDER ACTIVIDADES TURISTICAS LDA undertake to ensure that it is true and does not infringe any rights of third parties or current legislation.
O acesso será sempre gratuito, com exceção do custo da ligação através da rede de telecomunicações fornecida pelo prestador de serviços de acesso contratado pelo utilizador.
É proibida a utilização do website para fins lesivos dos bens ou interesses da HOTELIDER ACTIVIDADES TURISTICAS LDA ou de terceiros ou que, de qualquer outra forma, sobrecarreguem, danifiquem ou inutilizem as nossas redes, servidores e outros equipamentos informáticos (hardware) ou produtos e aplicações informáticas (software); ou os de terceiros.
Se o utilizador tiver conhecimento de que os websites ligados remetem para páginas cujos conteúdos ou serviços são ilegais, nocivos, denegridores, violentos ou contrários à moral, agradecemos que nos informe.
Reservations and responsibility.
Through the portal, consumers or users can make reservations. Our services are categorized and information available about their characteristics and price, as well as one or more descriptive photographs, are displayed on the screen. Before making a reservation, the user should check and evaluate if the reservation is suitable for their needs. In addition, the user must be at least 18 years old, provide the necessary data, and accept the Terms and Conditions.
Reservation procedure.
The customer should follow the instructions on the screen, filling in the fields until they get the agreed room and date, with no commitment to buy. You can view or delete the reservation.
If you wish to proceed with the reservation, you must select the room and click on the “choose” button or similar expression. You can add different additional services.
Next, you will see a field to enter your personal information, and after entering your credit card, to complete the reservation process, you must accept the Legal Notice and conditions, as well as the specific conditions, specific to the chosen reservation format (the most important will appear in a drop-down menu) and click on the “Make reservation” button.
When a reservation is made, and after payment has been received and verified, we will confirm the acceptance of the reservation by email within 24 hours of confirmation.At the time of booking, the different payment and cancellation methods will be indicated, and this information will be expanded in the reservation confirmation email. You can pay by credit card, bank transfer through the website, and cash payment is accepted when the reservation allows payment on-site and is not a prepaid reservation.
The contract ends upon leaving the establishment. The reservation is formalized upon arrival at the establishment. Guarantees and data will be kept for legal and/or commercial reasons if the user has accepted or requested them.
For any additional information about your reservation or billing, you can contact Customer Support or the address indicated at the beginning of this.
Check-in
Check-in time is from 3:00 p.m. and check-out time is until 12:00 p.m., except for reservations made through the website, where check-out time is until 1:00 p.m., subject to availability.
Access to the exterior parking lot is available to all guests, subject to availability. We are not responsible for any damage caused to vehicles inside the parking lot or at the entrances and exits of the parking lot.
Specific terms and conditions:
Prices are indicated and will be charged in euros, including VAT.
These prices are subject to availability and may change if you do not make the reservation now.
Pets are allowed with a supplement indicated at the time of booking. At check-in, you will need to read and sign the rules of stay and behavior of pets in the establishment.
It is strictly forbidden to smoke in the rooms and common areas of the establishment. Please note that smoking in the rooms and/or common areas incurs a cleaning fee of 100 euros, which must be paid at check-out, or will be charged to the credit card used to pay for the reservation.
Children are minors up to 12 years of age, including those who turn 12 on the day of departure (if they turn 13 during the stay, they are not considered children). On the other hand, children from 0 to 5 years old do not pay for the stay when sharing a bed or using a crib (crib on request and subject to availability).
The establishment is not responsible for items left in the room, or items left in cars parked in our parking lot.
Please note that for reservations of more than 4 rooms, special cancellation and payment conditions may apply.
By making a reservation, the customer expressly consents to Hotelider Actividades Turisticas LDA./Spirit Hotel Fonte Real to use in the future the card required at the time of booking as payment guarantee, or the card the customer used to pay for the reservation, in the following scenarios: late cancellation and consequent charge if the reserved rate conditions so establish, no-show at the establishment, possible damage in the rooms or facilities, and pending charges related to the stay. If the person making the reservation is different from the person staying at the establishment and wishes to use another credit card to cover these scenarios, please contact us. Otherwise, the card with which the reservation or payment was made will be used.
To cancel or modify your reservation, access the “My reservation” section at the bottom of the website, or from the link provided in the confirmation of your reservation. If the reservation has been canceled online, you should receive a cancellation reference by email. Keep this number as proof of cancellation.
You must be 18 years old to stay with us. Minors need a signed authorization from parents or legal guardians.
Withdrawal.
You are contracting accommodation services for purposes other than housing, with a contract that provides for a specific date or period of execution, so there is no right of withdrawal.
The commercial use of services with a registered trademark is strictly prohibited, except with express authorization from Hotelider Actividades Turisticas LDA or the trademark holder.
The user agrees to pay the price of the product and to use the product in accordance with the law and these terms and conditions.
The user agrees to keep their password confidential and to notify us immediately if they suspect unauthorized use of their account or access to their password. Additionally, the user agrees not to use another person’s account, username, or password.
It is committed to providing the user with necessary information about the services and, once the purchase is made, to send them a confirmation via email, indicating that the order has been received and payment confirmed. An invoice is also issued and delivered to the consumer.
The user is fully responsible for the use of the reserved services and we exempt ourselves from any liability for any damage that may be caused by improper use. Specifically, the user will be responsible for:
All acts contrary to the provisions of these general conditions, the law, morality, generally accepted customs, and public order.
Any act that differs from the indications or instructions on the operation and use of the product.
The certainty, accuracy, validity, and timeliness of the data with which you fill out each of the forms we request on the web.
Direct or indirect damages that have been caused by third parties if the user has lost, disclosed, neglected, or in any way revealed to third parties, for reasons attributable, their personal data necessary for the contracting of the product.
Hotelider Actividades Turisticas LDA reserves the right to exclude or not allow a booking, when it considers that the current regulations are being violated, or the general conditions, morals, generally accepted customs, public order; when a third party is harmed, or for reasons related to the website’s own image and reputation. In this case, if payment has been made, it will be refunded.
Hotelider Turistic Activities Ltd has exposed this to the general public or to all possible interested parties, complying with the pre-information. The temporal validity of this conditioned coincides with the time of its exposure, until the moment in which the terms and conditions stipulated here are modified totally or partially unilaterally, obliging the user to consult our General Contracting Conditions each time they access our booking engine. If any clause is declared null, it will be deemed not to be in effect without affecting the rest of the conditions.
We may hire service providers and collaborate or transfer contracts entered into with third parties for the provision of reserved services.
The present contract terminates when both parties fulfill the obligations they commit to in this contract or when it is terminated by one of them if any of the termination causes occur or if the other party seriously violates any of the obligations established in the contract.
The present Legal Notice and General Conditions were originally drafted in Portuguese and are governed, in each of their parts, by Spanish law.
As a consumer, you are protected and can file a complaint or initiate a legal process from your home.
Both parties submit, with express waiver to any other jurisdiction, to the Courts and Tribunals of Bilbao (Spain) in the following cases:
When the buyer has his/her domicile outside the European Union and there is no bilateral or multilateral agreement with Spain in that country that prevents the possibility of establishing the express submission of jurisdiction;
If the sale is made by a company in the exercise of its commercial or professional activity.
In accordance with the provisions of Regulation (EU) No. 524/2013 on online dispute resolution for consumer disputes (ODR – Online Dispute Resolution), we inform you that, as a consumer, you have access to a procedure to resolve various disputes arising from the online sale of goods and services in the EU.
EU ODR Platform (Online Dispute Resolution): http://ec.europa.eu/consumers/odr/
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